To return a product purchased online from Adventure Shop, complete the form below within 14 calendar days of receiving the goods. By submitting the form, you notify us of your decision to withdraw from your purchase.
Enter your purchase and product details, along with your current contact information.
Submit the form using the “Submit” button. You do not need to give a reason for withdrawing from your purchase or wait for our approval.
Pack the product securely for transport and send it to 84 Cherni Vrah Blvd., Hladilnika, Lozenets District, Sofia 1407, Bulgaria, no later than 14 days after notifying us of your withdrawal. We recommend including information identifying your order and keeping your proof of postage. Return shipping costs are your responsibility unless we have agreed otherwise.
We will issue your refund within 14 days of receiving your withdrawal notice. We may withhold the refund until we receive the returned product or proof that you have sent it back, whichever comes first.
We are here to help. If you do not have your order number or prefer to request a return by email, contact us at info@adventure-shop.bg. For a size or model exchange, please contact us at the same address. For faulty or non-conforming products, please refer to our “Warranties and Claims” policy.
For full details, please see our Returns and Exchanges Policy.
Please complete the form below.